Table 2 Observations of relative-to-resident abuse among nursing staff during the past year (N = 3,693)

Psychological

Yelling

3616

71.9

11.2

12.8

2.7

1.6

Nasty remarks

3603

82.7

8.3

6.7

1.4

0.9

Swearing

3623

92.7

3.8

2.5

0.6

0.4

Humiliating remarks

3586

83.5

8.5

5.7

1.6

0.7

Arguing

3608

72.1

13.0

11.3

2.3

1.4

Threatening remarks

3614

95.5

2.6

1.2

0.4

0.3

Critical remarks

3607

81.2

10.2

6.4

1.4

0.9

At least one episode of psychological abuse:

1557/3473 (44.8%)

Physical

Pushing, grabbing, or pinching

3599

96.8

1.9

1.0

0.06

0.2

Pulling hair or kicking

3608

99.4

0.4

0.2

-

0.06

Purposely hurting

3613

99.7

0.2

0.06

-

0.06

Throwing things at a resident

3608

99.7

0.2

0.06

-

0.08

Hitting

3610

99.4

0.4

0.2

0.03

0.06

Bullying

3606

96.3

2.2

1.0

0.3

0.1

Behaving aggressively towards a resident

3598

95.6

2.7

1.2

0.2

0.2

At least one episode of physical abuse:

299/3542 (8.4%)

Financial/

material

Stealing money

3612

99.7

0.2

0.06

-

-

Stealing things

3618

99.7

0.1

0.2

-

0.03

Signing documents without permission

3614

97.9

1.6

0.5

-

0.03

Destroying a resident’s things

3613

99.8

0.1

0.08

-

0.03

At least one episode of financial/material abuse:

95/3591 (2.7%)

Sexual

Unwelcome touching

3616

99.6

0.2

0.1

0.03

0.06

Unwelcome discussion of sexual activity

3611

99.7

0.3

0.03

-

-

Exposure of a resident’s private body parts

3607

99.9

0.06

0.03

-

-

Digital penetration (e.g. finger)

3618

99.94

0.06

-

-

-

Rape

3610

100

-

-

-

-

At least one episode of sexual abuse:

25/3585 (0.7%)