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Table 3 Summary of themes from the literature

From: Interventions delivered by primary or community healthcare professionals to support people living at home with dementia with activities of daily living: a systematic review and narrative synthesis

Theme and subthemes

Description

1. Mode of delivery

Method used to deliver the intervention.

a. Value of online

interventions

Value of online interventions including removal of geographical barriers, need for travel and their continuing availability to the carer and others who may be involved in caring for the person living with dementia.

b. Personal contact

Personal contact with professionals or carers in similar situations including feedback about caring strategies and someone to listen and discuss problems with.

2. Targeted and tailored

resources

Targeting and tailoring resources to ensure relevance and they reach those that need them. Includes considerations such as the different stages of dementia, the importance of delivering information at an appropriate level and time and taking account of existing knowledge, characteristics, experiences and preferences of people living with dementia and their carers.

3. Content, design and navigation

The information and its presentation

a. Content

What information was made available including links to other sources of information. Includes the amount of information provided, its ordering and level of detail.

b. Style, presentation

and design of information

Manner or style in which information is displayed and look and function of websites. Importance of good information being carefully presented in a choice of formats.

c. Tone and readability

Choice of words and how the text makes people feel when reading it. Information should not be presented in a patronising or insensitive way. The educational and reading level of potential readers needs to be considered so that information is easy to understand and read.

d. Navigation

User friendliness and ease of use are important so that written material or website are easy to navigate. Navigation instructions should be clear and without onerous steps.

4. Credibility of the information or resource

Trusted up-to-date source of information from people knowledgeable about the subject, underpinned by an appropriate and quality evidence base.

5. User involvement in development and evaluation

User involvement to ensure relevance and utility of information and user-friendliness of the chosen mode of delivery.

6. Role of professionals and organisations

Role for professionals in referring people to information and helping them navigate and apply it to their own circumstances. Support of professionals and organisations in terms of keeping content relevant, up-to-date, and accessible in the longer term.